info@iftdo.africa +234 802 337 4032 Africa Region
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Privacy Policy

International Federation of Training and Development Organisations – Africa (IFTDO Africa)
Effective Date: March 2026

1. Introduction

The International Federation of Training and Development Organisations – Africa (IFTDO Africa) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.iftdo.africa and when you register for conferences, training programs, or services offered through the website.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

We may collect the following categories of information:

Personal Information

When you register for events, make payments, or fill forms, we may collect:

  • Full name

  • Email address

  • Phone number

  • Organization / Company

  • Job title or role

  • Country of residence

  • Billing information

  • Account login details

Payment Information

Payments on our website may be processed through third-party payment processors. When making payments we may collect:

  • Transaction information

  • Payment confirmation details

  • Billing address

We do not store full payment card details on our servers.


3. How We Use Your Information

IFTDO Africa uses the collected data to:

  • Process conference registrations and payments

  • Provide access to event resources and participant dashboards

  • Send confirmations, invoices, and event updates

  • Improve website functionality and user experience

  • Respond to inquiries and customer support requests

  • Maintain internal records and analytics

  • Send important organizational announcements


4. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve site functionality

  • Remember user preferences

  • Monitor website performance

  • Analyze visitor behavior

You can choose to disable cookies through your browser settings, although some website features may not function properly.


5. Third-Party Services

Our website may integrate third-party tools and services including:

  • Payment processors

  • Email communication platforms

  • Website analytics tools

  • WordPress plugins used for registration and checkout

These third-party services may collect information according to their own privacy policies.

IFTDO Africa is not responsible for the privacy practices of these third parties.


6. Data Security

We take reasonable administrative and technical measures to protect your personal data from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

However, no online platform can guarantee complete security of data transmission.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill event participation obligations

  • Maintain financial and legal records

  • Provide post-event resources or communications

Users may request deletion of their personal data subject to legal and administrative obligations.


8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain communications

Requests can be made through the contact details provided below.


9. Links to External Websites

Our website may contain links to external websites. Once you leave our website, we are not responsible for the privacy policies or practices of those external websites.


10. Children’s Privacy

IFTDO Africa services are not directed toward individuals under the age of 18.
We do not knowingly collect personal data from children.


11. Changes to This Privacy Policy

IFTDO Africa may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.


12. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

International Federation of Training and Development Organisations – Africa (IFTDO Africa)

📧 Email: helpdesk@iftdo.africa
📧 Conference Email: africa.conference@iftdo.africa
📞 Phone: +234 802 337 4032
🌐 Website: https://www.iftdo.africa